Skyler Trip

Shipping Policy

At Skyler Trip, we are committed to delivering your travel essentials quickly, reliably, and safely—no matter where you are in the world. Please read our shipping policy to understand how we handle order fulfillment and delivery.

1. Shipping Locations
Skyler Trip ships products worldwide. We partner with trusted logistics providers to ensure your order reaches you in a timely manner.

2. Shipping Method
All orders are shipped using standard courier services based on your location.
We offer Cash on Delivery (COD) as our only payment method. Please ensure someone is available to receive and pay for the order at the delivery address.

3. Processing Time
Orders are typically processed and dispatched within 1–3 business days after confirmation.
Once dispatched, you will receive a shipping update via SMS, email, or phone (where applicable).

4. Delivery Time
Estimated delivery time after dispatch:

  • Local/Regional Deliveries: 3–7 business days

  • International Deliveries: 7–21 business days

Delivery times may vary depending on your location, customs clearance, and courier efficiency.

5. Shipping Charges
Shipping charges (if any) will be displayed during checkout based on your shipping location and order size.
Some regions may qualify for free shipping promotions.

6. Delivery Issues
If your order is delayed, not delivered, or delivered with damage:

  • Contact us at [email protected] with your order number and issue

  • For damaged packages, include photos and report the issue within 3 days of receipt

7. Missed Deliveries
If you are unavailable during delivery, the courier may attempt re-delivery or contact you.
Repeated failure to accept the order may result in order cancellation and account flagging.

8. Customs and Import Duties
For international orders, custom duties and taxes may apply depending on your country’s laws. These charges are the customer’s responsibility and are not included in the product or shipping price.

9. Order Tracking
In most cases, tracking details will be shared once the order is shipped. If you haven’t received tracking information, please contact us at [email protected].

10. Contact Us
For any shipping-related queries or concerns, please reach out to:
Email: [email protected]